The Postal Service Is Running A ‘Covert Operations Program’ To Monitor Americans’ Social Media

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The law enforcement arm of the U.S. Postal Service has been quietly running a program that tracks and collects Americans’ social media posts, including those about planned protests…

The details of the surveillance effort, known as iCOP, or Internet Covert Operations Program, have not previously been made public. The work involves having analysts trawl through social media sites to look for what the document describes as “inflammatory” postings and then sharing that information across government agencies.

“Analysts with the United States Postal Inspection Service (USPIS) Internet Covert Operations Program (iCOP) monitored significant activity regarding planned protests occurring internationally and domestically on March 20, 2021,” says the March 16 government bulletin, marked as “law enforcement sensitive” and distributed through the Department of Homeland Security’s fusion centers. “Locations and times have been identified for these protests, which are being distributed online across multiple social media platforms, to include right-wing leaning Parler and Telegram accounts.”

A number of groups were expected to gather in cities around the globe on March 20 as part of a World Wide Rally for Freedom and Democracy, to protest everything from lockdown measures to 5G. “Parler users have commented about their intent to use the rallies to engage in violence.” It adds, “No intelligence is available to suggest the legitimacy of these threats.”

The bulletin includes screenshots of posts about the protests from Facebook, Parler, Telegram and other social media sites. Individuals mentioned by name include one alleged Proud Boy and several others whose identifying details were included but whose posts did not appear to contain anything threatening.

“iCOP analysts are currently monitoring these social media channels for any potential threats stemming from the scheduled protests and will disseminate intelligence updates as needed,” the bulletin says.

The government’s monitoring of Americans’ social media is the subject of ongoing debate inside and outside government, particularly in recent months, following a rise in domestic unrest. While posts on platforms such as Facebook and Parler have allowed law enforcement to track down and arrest rioters who assaulted the Capitol on Jan. 6, such data collection has also sparked concerns about the government surveilling peaceful protesters or those engaged in protected First Amendment activities.

Civil liberties experts expressed alarm at the post office’s surveillance program. “It’s a mystery,” said University of Chicago law professor Geoffrey Stone, whom President Barack Obama appointed to review the National Security Agency’s bulk data collection in the wake of the Edward Snowden leaks. “I don’t understand why the government would go to the Postal Service for examining the internet for security issues.”

The Postal Service has had a turbulent year, facing financial insolvency and allegations that its head, Postmaster General Louis DeJoy, who was appointed by President Donald Trump, was slowing down deliveries just as the pandemic vastly increased the number of mail-in ballots for the 2020 election. Why the post office would now move into social media surveillance, which would appear to have little to do with mail deliveries, is unclear.

“This seems a little bizarre,” agreed Rachel Levinson-Waldman, deputy director of the Brennan Center for Justice’s liberty and national security program. “Based on the very minimal information that’s available online, it appears that [iCOP] is meant to root out misuse of the postal system by online actors, which doesn’t seem to encompass what’s going on here. It’s not at all clear why their mandate would include monitoring of social media that’s unrelated to use of the postal system.”

Levinson-Waldman also questioned the legal authority of the Postal Service to monitor social media activity. “If the individuals they’re monitoring are carrying out or planning criminal activity, that should be the purview of the FBI,” she said. “If they’re simply engaging in lawfully protected speech, even if it’s odious or objectionable, then monitoring them on that basis raises serious constitutional concerns.”

The U.S. Postal Inspection Service did not respond to specific questions about iCOP, but provided a general statement on its authorities.

The U.S. Postal Inspection Service is the primary law enforcement, crime prevention, and security arm of the U.S. Postal Service,” the statement said. “As such, the U.S. Postal Inspection Service has federal law enforcement officers, Postal Inspectors, who enforce approximately 200 federal laws to achieve the agency’s mission: protect the U.S. Postal Service and its employees, infrastructure, and customers; enforce the laws that defend the nation’s mail system from illegal or dangerous use; and ensure public trust in the mail.”

The Internet Covert Operations Program is a function within the U.S. Postal Inspection Service, which assesses threats to Postal Service employees and its infrastructure by monitoring publicly available open source information,” the statement said.

“Additionally, the Inspection Service collaborates with federal, state, and local law enforcement agencies to proactively identify and assess potential threats to the Postal Service, its employees and customers, and its overall mail processing and transportation network. In order to preserve operational effectiveness, the U.S. Postal Inspection Service does not discuss its protocols, investigative methods, or tools.”

The Postal Service isn’t the only part of government expanding its monitoring of social media. In a background call with reporters last month, DHS officials spoke about that department’s involvement in monitoring social media for domestic terrorism threats. “We know that this threat is fueled mainly by false narratives, conspiracy theories and extremist rhetoric read through social media and other online platforms,” one of the officials said. “And that’s why we’re kicking off engagement directly with social media companies.”

DHS is coordinating with “civil rights and civil liberties colleagues, as well as our private colleagues, to ensure that everything we’re doing is being done responsibly and in line with civil rights and civil liberties and individual privacy,” the official added.

Stone, the University of Chicago professor, questioned why the post office would be tasked with something like identifying violent protests two months after the Jan. 6 attack, which would appear to have little or nothing to do with the post office’s role in delivering mail. “I just don’t think the Postal Service has the degree of sophistication that you would want if you were dealing with national security issues of this sort,” he said.

“That part is puzzling,” he added. “There are so many other federal agencies that could do this, I don’t understand why the post office would be doing it. There is no need for the post office to do it — you’ve got FBI, Homeland Security and so on, so I don’t know why the post office is doing this.” ✪




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